Responsible Gaming Policy

Mandatory Age Restriction (18+)

Access to the platform is strictly forbidden for minors under 18 years of age. We implement rigorous identity verification procedures to prevent access by minors. We invite parents to use filtering software on shared devices to further protect children.

Principles for safe and conscious gaming

To ensure the experience remains positive, we encourage users to:

  • Consider gambling as an entertainment expense, not as a means of investment.
  • Gamble only amounts that you can afford to lose without compromising daily necessities.
  • Set time and spending limits before starting a session.
  • Avoid gambling in situations of emotional stress or under the influence of substances.

Self-exclusion tools

We provide various mechanisms to support responsible play:

Deposit and Loss Limits The user can set daily, weekly, or monthly limits on the maximum amount that can be deposited or lost. These limits can be reduced instantly, while any increase requires a reflection period.

Time and Session Limits You can set up alerts that notify you of the session duration or set an automatic end to avoid excessively long sessions.

Take a break and Self-exclusion If needed, the user can request a temporary break (Time-out) or permanent self-exclusion from the platform. During self-exclusion, account access will be blocked, and no transactions will be possible.

Recognize the warning signs

It is important to monitor your behavior. Warning signs include:

  • Neglecting work, study, or relationships to play.
  • Borrowing money or selling possessions to fund the activity.
  • Feeling anxious or irritable when trying to cut down on playtime.
  • Playing to escape personal problems or boredom.

Professional support and external assistance

If the user experiences a loss of control, we strongly encourage seeking professional support. Numerous independent organizations in Italy specialize in assisting individuals with gambling-related issues, offering free and confidential counseling.

Monitoring and technical training

Our staff receives specific training to identify potential at-risk behaviors and to provide information on the control tools available on the platform, ensuring maximum professionalism.

Policy reviews

This policy is regularly updated to align with international best practices and operational requirements in the Italian territory.